![]() I have tried factory resetting my modem/router. I have also tried returning the setting to obtain DNS server address automatically. Enter 209.222.18.218 for the Alternate DNS server Enter 209.222.18.222 for the Preferred DNS server I have tried following the instructions on the PIA troubleshoot page "I can't access the internet when I disconnect from the VPN. I have tried uninstalling and reinstalling my motherboard drivers, including network adapter drivers, and updated them all. I have tried connecting the same LAN port to another computer and it works on the other computer, but not my computer. I have tried connecting different LAN cables. ![]() I had default advanced settings (Killswitch off, DNS leak protection on, IPv6 leak protection on, Enable debug mode on).Īll ethernet adapters (Realtek PCIe GBE Family Controller and TAP-Windows Adapter v9 and Private Internet Access Network Adapter) show "Network cable unplugged". This happened right after I turned off "Auto-connect on launch" on the Private Internet Access v82 app. If you don't change the VPN interface name, the VPN tunnel connection fails.I was using my ethernet connection just fine until today on my new computer that I got a couple of weeks ago. Select the local area connection and change its name (not its device name) to NETGEAR-VPN. In the local area connection list, find the local area connection with the device name TAP-Windows Adapter.ĭ. If you are using Windows 7, select Start > Control Panel > View network status and tasks.Ĭ. If you are using Windows 10, select Start > Settings > Network & Internet > Ethernet. On your computer, go to the Networks page.
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